The Lily Farm respects our customers privacy and will only use our customers personal information for the purposes outlined below.
Who we are
Zute Pty Ltd, ATF The Hoffman Family Trust, trading as The Lily Farm ABN 82074284942
How we can be contacted
130 Haddrill Road, Baskerville, Western Australia 6056.
Telephone: 0466241084
Email: info@fishandlily.com.au
How we collect information and what information do we collect
Your personal information will only be collected by us when you purchase products from us, visit our website, email us, or telephone us or explicitly subscribe to information updates.
The information we collect from you may include your name, delivery address, email address,telephone number and products purchased. When you visit our website Google Analytics may collect personal information about you such as your geographic location, service provider, host name, browser and operating system, this information is made available to us through Google Analytics. We use a secure payment gateway and therefore no credit card information is kept by us. We undertake to keep personal information we hold about you secure and to dispose of your personal information safely.
What we do with the information we collect
If you subscribe to information updates we will only use this to send information to you as part of a direct marketing campaign.
If you have not subscribed to updates then your personal information will only be used for the purposes of delivering products you have purchased from us and for targeting our internet advertising. We will not use your personal information for direct marketing purposes.
To whom do we expect to pass your personal information to
We will only disclose your personal information to third parties such as courier companies and Australia Post for the purpose of delivering products that you have purchased. Some products are shipped directly from our suppliers, in this case your personal information is provided for the purpose of delivery of products to you. In the case of warranty claims your personal information may be provided to the manufacturer or wholesaler, with your permission, for the purpose of proceeding with a warranty claim (ie proof of purchase). We will not sell your personal details to any third party.
You have a right to request what personal information we may hold about you
Further information can be obtained from
The Office of the Privacy Commissioner at www.privacy.gov.au Please contact us if you have any concerns regarding your privacy.